The AI workforce for the physical economy
Deploy AI agents to handle calls, texts, data entry, and repetitive tasks that slow teams down and drive up costs.
Request a DemoOperations haven’t kept up
Operations have been hard to automate because the information you need is scattered, messy, and locked in systems that don’t talk to each other.
Runs on calls and emails
Real operations depend on communicating with customers, partners, and vendors — over calls, emails, and texts. That's always been the hardest part to automate.
Limited APIs
Your team is constantly logging into third-party portals to look up information, check statuses, and enter data — because there are no APIs to connect to.
Data is messy
People need to make complicated decisions and cross-check data from multiple sources, but it's nearly impossible to write rigid rules that cover every case.
Runbook gives your team AI agents that actually work in messy, real-world operations.
AI agents built for real-world operations
Talks in any channel
Our AI agents engage customers and partners over voice, email, and text — handling interruptions, context switches, and complex conversations naturally.
Call with Acme Supply
Active · 4:32
RE: PO #8842 delivery update
From: linda@globalparts.com
Hi — just confirming the revised ETA for…
SMS · +1 (512) 555-0174
Is my order ready for pickup?
Yes — Order #2291 is ready at Bay 3.
Can access any system
Our AI agents navigate legacy portals and internal tools through browser automation, and use APIs when they're available.
Work Order Lookup
WO-3847
200 Park Ave — Tower B
Assigned: M. Reeves — HVAC Tech
En Route
ETA: 1:30 PM today
Takes real actions
Our AI agents go beyond answering questions — they update systems of record, trigger downstream workflows, and escalate to a human when judgment is needed.
Invoice received
INV-20948 from Acme Supply
Data validated against PO
Matched to PO #8842 — 3 line items
ERP record updated
NetSuite — AP voucher created
Exception flagged
Qty mismatch on line 2 — routed to ops team
Makes intelligent decisions
Our AI agents apply business logic, handle edge cases, and follow guardrails — with the flexibility to reason through exceptions that rigid automation can't.
Incoming request
$14,200
Amount > $10K?
Yes
Existing customer?
Yes
Auto-approved
Standard terms applied
Guardrail
Escalate to manager if > $50K
Real results for your operations
AI agents that drive revenue, improve service, and scale your team — without adding headcount.
Keep revenue flowing with agents that never sleep
Capture revenue opportunities after hours
AI agents respond instantly to job requests or order inquiries. Even when your team is offline.
Catch errors that lead to underbilling
Agents validate data, flag inconsistencies, and surface issues that lead to missed revenue.
New job request captured
Inbound call — responded in 4s
Invoice discrepancy detected
PO #8421 — $2,340 undercharge flagged
Delight customers without overwhelming your staff
Take pressure off front lines
Agents handle repetitive questions and status checks so your team can focus on relationships and winning new business.
Catch and prevent service issues
Agents watch for deviations and delays across your workflows, giving teams time to intervene before service is impacted.
What's the status of my delivery?
Order #7392 is out for delivery. ETA is today at 2:30 PM. I'll send you a confirmation once it arrives.
Delay risk detected on Order #4281
Dispatch team notified — ETA updated proactively
Build more capacity without increasing costs or lowering quality
Automate manual work at scale
Agents take over repetitive tasks so your team can handle more volume without adding headcount.
Consistent execution, every time
Agents follow defined procedures exactly, eliminating variability from outsourcing, turnover, or training gaps.
847
tasks completed
1.2 min
Avg handling time
99.7%
Accuracy rate
Built for operators who need proof
There’s a big gap between a great demo and real impact at scale. We design, deploy, and measure agents against real operational metrics.
Effortless natural language setup
Describe workflows in plain English. Start from existing documents, recordings, or SOPs — our AI setup wizard turns simple instructions into production-ready agent behavior, no code required.
Stays accurate at scale
Automated QA continuously monitors agent behavior to catch errors, drift, and edge cases. Test changes against real-world scenarios before deploying, and get smart suggestions to improve performance without manual effort.
Fast, Low-Risk Deployment
Build
We ingest your existing workflows and build an initial version.
Validate
We validate it against your policies and any test data.
Launch
Test-launch to a small slice of traffic, iterate as needed, then scale.